USE THE REGISTRY EDITOR AT YOUR OWN RISK! YOU HAVE BEEN WARNED!
Here are the basic steps I used to correct the issue:
Please leave me comments. Let me know if this worked for you, or if you notice something that needs to be changed. Use the Tell&Share icon under the title of the post to share it with your friends or digg it!
1) Run regedit to edit your windows registry.
2) Locate HKCU\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem\Profiles\"Your outlook Profile"
3) Click on each sub-folder and open the 001f3001 keys to determine which folders are associated with each additional mailbox.
4) It's easy to spot the 'dangling' mailbox since you'll be able to spot the user's mailbox name in the registry key.
5) BEFORE PROCEEDING: I would backup the HKCU\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem\Profiles\"Your outlook Profile" keys by exporting them to a safe location.
5) Delete the entire sub-folder of the key.
6) Re-Load outlook and the 'dangling' mailboxes should now be gone.
Please leave me comments. Let me know if this worked for you, or if you notice something that needs to be changed. Use the Tell&Share icon under the title of the post to share it with your friends or digg it!
This problem has been bugging me for ages but this worked a treat. Thanks.
ReplyDeleteWorks great but how do I automate this process for multiple users ?
ReplyDeleteYou would need to write a custom VBscript that searches for the offending key and deletes it.
DeleteOr you could create a backup of a fresh/good key using regedit, and then replace the offending keys upon every boot with the fresh/good keys. Does that make sense? Let me know.
Great! Worked like charm! Thanks
ReplyDelete